Replacements & Substitutions
AEP reserves the right to substitute appropriate replacement titles for books that are no longer in print or are unavailable from a respective publisher. Your AEP representative will work with you when replacement options are necessary.
We appreciate your business and hope that the products you order meet your expectations. If for any reason you are not completely satisfied, your items may be returned in salable condition with prior approval from AEP. Because of limitations placed on AEP by some publishers, certain special order titles may not be returnable and/or may be subject to a restocking fee. In order to receive a refund, you must contact firstname.lastname@example.org and get authorization to send back the items within 30 days of your purchase.
Terms & Conditions
Customers agree to provide accurate information in all registration and payment information and to abide by the terms and conditions set forth by any payment provider. Any misrepresentations of identity or credit card information on the customer’s part may result in a legal investigation in which Advanced Educational Products Inc. will cooperate fully.
The shipping will be handled through the United States Postal Service, UPS or FedEx. If you need your order sooner, you have the option to choose express shipping during checkout. Please be advised that orders will not be shipped until payment is made in full. Most orders will take on average 4-6 days for delivery. If you have any questions, feel free to contact us toll free at 1-800-311-1522.
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